Privacy Policy

Last updated: February 2026

1. Information We Collect

Acceby collects information about you when you register for an account, use our services, or interact with our website. This includes information you provide directly (such as your name, email, and information we collect automatically (such as usage data and device information).

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and send related information
  • Communicate with you about updates, security alerts, and support
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations and enforce our agreements

3. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted both in transit and at rest using advanced encryption standards. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party API Integrations

Acceby integrates with third-party services through secure APIs to provide comprehensive accounting functionality. These integrations include:

  • eBay API: We access your eBay sales data, transaction history, and payout information to import into your accounting system
  • Xero: We integrate with Xero to sync and manage your financial records, invoices, and accounts
  • QuickBooks: We connect to QuickBooks Online and Desktop to transfer and reconcile your accounting data
  • GnuCash: We support data export to GnuCash for users who prefer open-source accounting software

When you authorize these integrations, you grant Acceby permission to access specific data from these platforms. Each service has its own terms of service and privacy policy governing how your data is handled. We are not responsible for their privacy practices, and we recommend reviewing their policies independently. Acceby acts as a data processor facilitating the secure transfer and transformation of your financial data between platforms.

5. Cookies and Tracking

Acceby uses cookies and similar tracking technologies to enhance your user experience, remember your preferences, and understand how you use our services. You can control cookie settings in your browser, but disabling cookies may limit functionality. We do not sell your personal information to third parties for marketing purposes.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can update your account settings or contact us to request data deletion or portability. We will respond to your request within 30 days in accordance with applicable privacy laws.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. You can request deletion of your data at any time, though we may retain certain information to comply with legal obligations or for legitimate business purposes.

8. Children's Privacy

Acceby is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will promptly delete such information and terminate the child's account.

9. API Access and Authorization

Acceby requires authorization to access data from eBay, Xero, QuickBooks, and GnuCash. This authorization is managed through:

  • OAuth 2.0 protocol for secure authentication with eBay, Xero, and QuickBooks
  • eBay Auth'n'Auth API access for additional eBay account authentication and data retrieval via Finance Transactions and Trading API scopes
  • API keys are stored securely on Acceby servers only; user tokens and connection information are stored in the app
  • Limited scopes to access only the data necessary for accounting purposes
  • Your ability to revoke access at any time through your account settings or the third-party platform's authorization dashboard

You can disconnect your accounts at any time. Upon disconnection, Acceby will no longer access new data from that service, though previously synced data may remain in your Acceby account and connected accounting software.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by updating the "Last updated" date and sending you an email notification. Your continued use of Acceby after changes become effective constitutes your acceptance of the updated privacy policy.

11. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us using our contact form.